Books

29 June 2026 Complaining feels like action. That is why it is dangerous. Not because all complaints are bad. A complaint can be the first honest signal that something is wrong. Someone says the process is broken, and a company fixes it. Someone says the rule is unfair, and a community changes it. Someone says, “This hurts,” and a relationship finally stops pretending. Some complaints are levers. The problem is that many complaints are not levers....

20 June 2026 We use the word luck with suspicious generosity. Someone gets promoted. Lucky. Someone launches a business at exactly the right moment. Lucky. Someone prepares carefully, makes a sensible decision, and still loses. Unlucky. The word is useful. It can explain success, failure, envy, relief, resentment, and surprise without requiring much excavation. It is a small verbal curtain. Once we pull it across an outcome, the investigation tends to end....

30 May 2026 There is a small moment that now happens millions of times a day. We sit down to think. Then we ask the machine to think first. The blank page is rude, after all. It just sits there, white and smug, waiting for us to discover whether we have an idea. AI is friendlier. It offers ten ideas before our coffee has finished negotiating with our nervous system....